Terms of Service

Effective Date: November 15, 2025

1. Acceptance of Terms

By accessing or using any services provided by FixerAI Technologies Ltd ("FixerAI", "we", "our", or "us"), including our websites, applications, and AI-powered automation tools, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all users, including visitors, customers, and contributors of content. By using FixerAI, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Services Provided

FixerAI Technologies Ltd provides various Software-as-a-Service (SaaS) platforms and automation tools, including but not limited to:

  • CVFixerAI: AI-powered CV/resume optimization and creation platform
  • Automation Tools: Business process automation solutions
  • AI Agents: Intelligent automation agents for content, social media, and engagement
  • Integration Services: n8n workflows, WhatsApp Business, Telegram bots
  • Consulting Services: Automation strategy and implementation support

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Accounts & Access

3.1 Account Responsibility: Users are responsible for safeguarding their account credentials. You agree to immediately notify us of any unauthorized access or security breach.

3.2 Accurate Information: You must provide accurate, current, and complete information during registration and maintain the accuracy of such information.

3.3 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.

3.4 API Usage: Access to our APIs is subject to rate limits and usage guidelines. Excessive use may result in temporary or permanent suspension.

4. Payments & Subscriptions

4.1 Payment Processing: All payments are processed securely through Paystack or other approved payment providers. We do not store credit card information directly.

4.2 Subscription Terms: Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

4.3 Refund Policy: No refunds are provided unless required by applicable law or in cases of service failure on our part. All sales are final.

4.4 Price Changes: We reserve the right to modify pricing with 30 days' notice for existing subscribers. Continued use after price changes constitutes acceptance.

4.5 Free Trials: Free trial periods, if offered, are subject to eligibility requirements and may be limited to one per customer.

5. Prohibited Uses

You agree not to use our services for any unlawful, abusive, or harmful activities, including but not limited to:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting malware, viruses, or harmful code
  • Engaging in unauthorized data scraping or mining
  • Attempting to gain unauthorized access to our systems
  • Harassing, threatening, or defaming others
  • Creating false or misleading content
  • Reselling or redistributing our services without permission
  • Using our services for spam or unsolicited communications
  • Circumventing usage limits or security measures

6. Intellectual Property

6.1 Our Property: All content, features, and functionality of our services, including software, text, images, and logos, are owned by FixerAI Technologies Ltd and protected by intellectual property laws.

6.2 User Content: You retain ownership of content you create using our services. By using our services, you grant us a license to use, store, and process your content as necessary to provide the services.

6.3 Feedback: Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.

7. Limitation of Liability

To the maximum extent permitted by law:

7.1 No Indirect Damages: FixerAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

7.2 Service Availability: We do not guarantee uninterrupted or error-free service. We are not liable for any service interruptions or data loss.

7.3 Third-Party Services: We are not responsible for third-party services, websites, or content accessed through our platform.

7.4 Maximum Liability: Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless FixerAI Technologies Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Nigeria, and you consent to the jurisdiction of such courts.

For international users, we will make reasonable efforts to comply with local laws and regulations where applicable.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or through our services. Continued use after modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

11. Contact Information

For questions, concerns, or disputes regarding these Terms of Service, please contact us at:

Email: info@fixeraitech.com

Phone: +91 97410 25848

Address: Chennai, India | Lagos, Nigeria

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and FixerAI Technologies Ltd regarding the use of our services.

© 2025 FixerAI Technologies Ltd. All rights reserved.

FixerAI Technologies Ltd is a registered company committed to revolutionizing business automation through AI.