A receptionist on your WhatsApp that never sleeps.
FixerDial answers your customers on your own WhatsApp number, books them into your calendar, and brings you in when a person is needed. Built for small businesses everywhere, starting in Nigeria.
In pilot: we are taking on a small number of businesses by invitation, and setting each one up with them.
Where the customers go missing
- •Customers message at night and at weekends, and by the time anyone replies they have gone elsewhere.
- •The same ten questions arrive every day: the price, the address, the opening hours, the fee.
- •A booking agreed in a chat never makes it into the diary.
- •Nobody can say which enquiries were answered and which were missed.
What it does
Answers, books, and knows when to call you
Everything on this list works today on WhatsApp.
Answers on your own number
Your customers message the WhatsApp number they already know. FixerDial replies in seconds, day and night, from the facts you give it: prices, fees, opening hours, what you offer. When it does not know, it says so instead of making something up.
Books into your calendar
It offers real free times from your Google Calendar, reads the day, date and time back before booking, asks for the customer’s name, and sends one clear confirmation. A customer can cancel by replying, and the slot is freed in your calendar.
Listings for estate agents
Add your properties with photos and every fee. Clients get the matching listings with the full price they will actually pay, can ask for more photos, and book a viewing in the same chat. The exact address is kept back until a viewing is booked.
A person when it matters
When a customer asks for a person, or the conversation needs one, FixerDial hands over and stays quiet until your staff mark it done. Nobody gets two answers at once.
Every conversation in one inbox
See every chat as it happens, step in and reply yourself from the FixerDial app, and see what each customer is looking for at a glance.
Alerts that reach you
New bookings, cancellations and conversations that need you arrive in the app, as a notification on your phone, and on Telegram if you connect it. You choose where.
Phone calls, in testing
The same assistant answering your phone line is being tested now. It is not part of the pilot yet.
How it is set up
Four steps, and we do them with you
- 1
Tell it about your business
Opening hours, prices, fees and the answers you give every day, written in your own words. This is what it answers from.
- 2
Connect your WhatsApp number
Through Meta’s own sign-up for the WhatsApp Business Platform. You log in to Meta and choose the number; FixerDial never asks for your password.
- 3
Connect your calendar
Sign in with Google once, so bookings land in the calendar you already use and never clash with what is in it.
- 4
Try it, then switch it on
Ask it the questions your customers ask, in the app, before a single customer sees it. Then let it answer.
Your data
Your customers, your conversations
The full detail is in our privacy policy, under WhatsApp and Phone Answering (FixerDial).
- Each business connects its own WhatsApp number through Meta’s official WhatsApp Business Platform.
- FixerDial reads and sends that business’s WhatsApp messages only to answer its customers, book their appointments and hand them to a person.
- Each business sees only its own conversations. One business can never see another’s.
- We do not sell this information, share it with other businesses, or use it for advertising.
- Customers can reply STOP to stop further messages, and ask for a person at any time.
- Call recording is off by default.
- A business can disconnect its number at any time. Our access stops at once and the key we used to reach it is deleted.
Built for businesses that live on WhatsApp
Sharpest fit for estate agents today, and for any business that books customers in.
Who runs FixerDial
FixerDial is built and run by FixerAI Technologies Ltd, with offices in Lagos, Nigeria and Chennai, India. Questions about the service or your data: info@fixeraitech.com.
Let it answer one week of your messages
Tell us about your business. We will set FixerDial up with you, on your number, and you will see every conversation it has.
Ask to join the pilot